Legal
Privacy Policy
Last updated: May 2025
At Team Duduka, we take your privacy seriously. This policy explains what data we collect, why we collect it, and how we use it. It applies to all users who visit our website or contact us through any channel.
1. Who we are
Team Duduka is a digital agency based in São Paulo, Brazil, providing web development, design, marketing, and automation services to clients in Brazil, Argentina, and internationally. We are committed to protecting your privacy and handling your data responsibly. For any privacy-related questions, contact us at: duduka@teamduduka.com
2. What data we collect
When you use our website or contact form, we may collect the following information: - Name and email address - Phone number - Company name - Project description and messages you send us - Browser type, IP address, and usage data We only collect data that is necessary to respond to your inquiry or improve your experience on our site.
3. How we use your data
We use your personal data solely to: - Respond to your contact form submissions - Send project proposals and follow-ups - Communicate about ongoing projects - Improve our website and services We do not use your data for unsolicited marketing. We will never sell your data to third parties.
4. Legal basis for processing
We process your data based on the following legal grounds: - Consent — when you voluntarily submit a contact form - Legitimate interest — to respond to inquiries and manage client relationships - Contractual necessity — when processing is required to fulfill a service agreement This policy complies with Brazil's Lei Geral de Proteção de Dados (LGPD — Law No. 13.709/2018) and the European Union's General Data Protection Regulation (GDPR).
5. Data sharing
We do not sell, rent, or trade your personal data. We may share limited data with trusted third-party services that help us operate our business, such as: - Email providers (for communication) - Analytics tools (for website performance) - Cloud storage providers (for project files) All third parties are required to handle your data securely and in compliance with applicable laws.
6. Data retention
We retain your personal data only as long as necessary: - Contact form submissions: up to 12 months, unless a project relationship is established - Project-related data: for the duration of the project plus up to 2 years afterward - Analytics data: anonymized and retained for up to 26 months You may request deletion of your data at any time.
7. Your rights
Depending on your location, you have the right to: - Access the personal data we hold about you - Request correction of inaccurate data - Request deletion of your data ("right to be forgotten") - Object to or restrict how we process your data - Request a portable copy of your data - Withdraw consent at any time To exercise any of these rights, contact us at duduka@teamduduka.com. We will respond within 15 business days.
8. Cookies
Our website may use cookies and similar tracking technologies to analyze traffic and improve performance. These include: - Essential cookies — required for the website to function - Analytics cookies — help us understand how visitors use the site (e.g. Google Analytics) You can disable cookies through your browser settings at any time. Disabling cookies may affect some features of our website.
9. Security
We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this page periodically.
11. Contact
If you have any questions about this Privacy Policy or how we handle your data, please contact us: Team Duduka Desenvolvimento São Paulo, SP — Brazil duduka@teamduduka.com +55 (11) 92176-1677
This document was last reviewed in May 2025. Team Duduka reserves the right to update this policy at any time.